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office 2021 ordered but not installed

Can't find any evidence of Microsoft Office 2021 installed on my new Alienware R5 laptop. Pity really. Operating system is up to date and my invoice is clearly labelled for it but the steps required to activate it aren't valid for the How to videos...

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Aurora R9, memory upgrade, confused

Just unboxed this beast from Best Buy and in getting everything running, came to this forum to read about problems. I attached CPU-Z because I read that you can not add regular HyperX memory to the R9 because of the higher voltage requirements of the Alienware brand HyperX memory. CPU-Z shows it r

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3.2K

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BIOS does not report opened cover on optiplex 7060 anymore

I have an Optiplex 7060 SFF (mini tower) with the BIOS udated at 1.14. I had to check for the RAM model so I opened the cover/tower, and upon the next boot, the BIOS did not reported that the cover has been opened during POST, as I was expecting it. The feature is enabled is the BIOS and it was

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692

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XPS 13 7390, Battery Life

I just purchased brand a new XPS 13 (i7-10th gen, 6 core, 4k touch screen). The battery life is much less than I expected.  I am keeping brightness relatively low (less than 40%) and resolution at 1080.  Also, I am not running anything heavy either (mostly Citrix).  The battery lasts

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"DS:Never had bitlocker set up but my computer is asking for a key, what do I do?"

Never had bitlocker set up but my computer is asking for a key, what do I do?

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652

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7760 can not boot windows 10 after update BIOS 1.10.1

Today, I update 7760 with BIOS v1.10.1. First, I download and excute .exe file, but get error message "Unable to lauch UI module". Then, I download and save .rcv file into a USB key and perform following steps, shutdown, unplug the power cable, press ESC and Ctrl simultaneously, plug the power cable

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This thunderbolt application is not in use anymore and can be safely uninstalled

Hi, each time I power on the Dell XPS 9570 Windows 10 the following error shows: "Application cannot run .This thunderbolt application is not in use anymore and can be safely uninstalled" I see no conflicts in Device Manager. Any fix? Thanks

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18.2K

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Checking multiple service tags

Hi, I have a large number of service tags. Is there an easy way to enter multiple service tags to check the warranty status on all of my hardware? Thanks,Paul

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DS 07/20: Which Anti-virus program works the best for your Inspiron Laptop and why?

Which Anti-virus program works the best for your Inspiron Laptop and why? For more questions regarding this contests, please visit the Contest Information Page here.

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310

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XPS 17 9710, green squiggly lines, video full screen

Hi, I've recently bought the XPS 17 9710. It has now started to show green squiggly lines all over the screen when playing videos in windows Film & TV. But here's the strange thing, it only does this when it is in full screen, and when the mouse is left for a few seconds for the cursor and

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G15 5515, unable to change brightness

So I have a G15 5515 Ryzen Edition with Windows 10. Been having this problem for like two months now and it's really getting on my nerves. I cannot change the brightness from 100% to anything else, be it the keyboard, settings or even Windows Mobility Center. Weirdly enough, when moving the slider

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3.3K

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Resizable Bar Disabled Intel 770, Says Unsupported Device

Resizable Bar Disabled Intel 770, Says Unsupported Device. All conditions are satisfied. GPU-Z simply says Unsupported Device. How do I Enable it?

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50

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Aurora R10, Dell does not support Windows 11 on your device

Is this April fools day ?

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3.1K

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Prevent Automatic Recycle Bin Emptying

There are several posts from last year requesting that SA comes with the option to prevent automatic clearing of the recycle bin. Many of us use the recycle bin to hold onto deleted files for a while in case we need to restore them, it's saved my bacon several times. In as least one post from last

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9.1K

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U3011, leaning to one side, fixable?

Monitor: U3011, purchased about 2 weeks ago Revision A08 SN MX-078W52-74446-2B2-A0TL The problem I have since unpacking is the monitor is leaning noticeably to the right when placed on a flat surface. I measured the right edge is about 4mm lower to the table than the left.  Is there some pr

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Vostro 3471, 4GB ram, 100% disk usage

We have recently purchased 6 Vostro desktops in our office with Windows 10 (64) Home, Core i3 9100 CPU 3.6 GHz, with 4 GB ram. Every time after booting up, they all have 100 percent disk usage for about 30 minutes. PCs lag this entire time. This happened even before installing the necessary software

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XPS 8930, BIOS 1.1.20 update

Dell has released BIOS 1.1.20 for the XPS 8930 to fix some security issues. After you install this update, be sure to go into BIOS setup and confirm that the settings for UEFI Capsule Updates, Automatic BIOS Recovery, Integrity Check, Wake by LAN, etc, are set the way you want. If you changed any o

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Dell Data Manager High CPU Usage

My Windows 10 Inspiron laptop is running very slow. When viewing Task Manager I noticed that Dell Data Manager is using ~70% CPU consistently.  What is this service and can it be disabled without affecting the system's operation and/or performance?

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Aurora R13, powers itself on after Shut down

My Aurora R13 powers itself on, about 2 minutes after I do a complete shut down through Windows. It happens often to where I have to unplug it when I’m done. I am not sure if anyone is having this issue? I’m also not sure if constantly unplugging it will cause any future issues? I have not tried the

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XPS 15 9510 touchpad/trackpad freezing

Hey folks, I've read a bunch of threads about XPS touchpad issues, but it seems like most of them were fixed by a firmware update, which mine was not. Every time I stop using the touchpad for about a second or so, the touchpad then becomes unresponsive when I try to use it again. If I keep running

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