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Official Solution

How to disable Dell Data Manager?

Is there any way to disable Dell Data Manager? It constantly consumes about 40% of my cpu. Every time I boot my laptop I have to stop that process. I didn't ever enable system recovery or any other related features which might run data manager.

Question

19.1K

96

Official Solution

KM5221W - Dell Universal Receiver Needs Reflash (FW) after "accomplished" update in Dell Peripheral Manager.

It was time for update cycle, so i started updating everything as usual.After updating entire computer, it was time for peripherals.Using Dell Peripheral Manager app, i updated mouse & keyboard, then... it went unresponsive.Under devmgmt.msc it's calling back as nRF24LU1P-F32 BOOT LDR.I've read

Question

997

15

Community Accepted Solution

Official Solution

XPS 15 9520, ghost click problem

I just purchased the Dell XPS 15 and right out of the box noticed a very bizarre "Ghost Clicking" issue. When the touchscreen is enabled the computer will randomly "click" various places on the screen with a mind of its own. Usually it clicks in about the same place because it usually clicks the sam

Question

6.5K

30

Official Solution

XPS 9315 - Integrated camera not working, help appreciated.

I recently did a windows update and since ive noticed the integrated camera doesnt work, it doesnt appear as a device in the apps like teams, camera etc. Details in device manager: Camera Sensor OV01a (flagged) This device is currently waiting on another device or set of devices to start. (Code 51

Question

5.7K

171

Community Accepted Solution

XPS 15 9560 slow boot

Hello, Since about a month ago, my XPS laptop boots very very slowly (even slower than a 10 years old windows XP machine!) It takes roughly 30 seconds for the DELL logo to post after pressing the power button, then another 20-30 seconds for it to load the bootloader (in my case rEFInd). After sele

Question

855

5

0

Official Solution

XPS 9530 (2023) Nvidia Graphic Card not found after update bios to v1.9.0

Hello Everyone, i'm currently experiencing a problem with my XPS 15 9530 (2023 model) for the Nvidia graphic Card. The dedicated Nvidia graphic card is no longer available after update to bios version v1.9.0.I've tried in safe mode, reset CMOS settings, rollback bios versions, all the solutions doe

Question

4.6K

154

Community Accepted Solution

Official Solution

XPS 13 9315 Screen Flickering Issue

Hi, Today I noticed that sometimes the screen on my computer is flickering when there is a static image on the screen, particularly on the bottom parts of the screen. (Close to the Windows taskbar) The flickering goes away when the screen content is continuously changing (e.g. moving the mouse / vi

Question

2.9K

10

Community Accepted Solution

Official Solution

XPS PLUS 9320 - Last windows driver update broke the camera - Intel - Extension - 1.0.0.273 / Intel - Extension 3.1.0.7611

Last windows driver update broke the camera - Intel - Extension - 1.0.0.273 / Intel - Extension 3.1.0.7611We have so far 5 impacted assets Any help Dell?

Question

15.1K

169

Community Accepted Solution

Memory/RAM failure

How do i fix my dell laptop? Blinks 2 orange light and 4 white light

Question

2.7K

7

0

Official Solution

XPS 13 9300 with WD19TB - External display not coming on after sleep

Hello, I am experiencing an issue where when I try to wake my computer by pressing a key or moving the mouse, the external display often does not come back on. Trying to turn it off and on again does not work. Often the only solution is to reboot it or try to unplug and replug the dock several time

Question

6.9K

7

0

Official Solution

XPS 15 (9500) plugged in but will not recognize it is charging

My laptop has started to not recognize that it is plugged into a power source through all three of its usb type c ports. The only way I have been able to circumvent this issues is by completely powering off my laptop then plugging in the charger, and finally starting the laptop back up. This is the

Question

35.9K

109

Community Accepted Solution

Quicktest

2022-12-13 12:30 GMT Quicktest Dell XPS L702XReg. Type No: P09E02 Originally 2011 Apr 20 Wed But by 2019 Aug 23 Fri Running Windows 10 Pro, 2009, 22H2, with 16279 MB of memory. https://www.dell.com/support/home/en-uk/quicktest "SupportAssist is testing your PC hardwareThe test seems to be tak

Question

435

3

0

Community Accepted Solution

XPS 15 9500 cannot reboot, stuck on the Dell logo

My XPS 15 9500 cannot reboot this morning. It has the problem of screen freezing issue (like this one https://www.dell.com/community/XPS/XPS-15-9500-screen-freezing-frequently/m-p/7685872#M69001) since I bought it in July 2020. But I always ignore it by press the power button and re-login system.

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17.5K

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Community Accepted Solution

SSD and RAM upgrade (XPS 13)

hi all, new to this form. I'm looking to purchase a Dell XPS 13-9310. Is it possible to upgrade the RAM and SSD on your own? I have been chatting with someone who is saying this is not possible.   thank you

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29.2K

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Official Solution

XPS16 9640 + WD22TB4 Dock - High Pitched Sound

I have a new XPS 16 connected to an also new WD22TB4 dock. When using the dock I am experiencing a high-pitched sound emanating both from the dock itself, and the connection point on the laptop. The sound, as best as I can discern, appears to be coming from the Thunderbolt "plug" rather than the lap

Question

701

29

Community Accepted Solution

Battery wont charge

XPS 13 9033 Recently replaced battery due to swelling. So new battery and new power cable too. The laptop won't charge the new battery. I've reinstalled the drivers. Inside it looks like everything is connected ok. Not sure what to do to resolve. The laptop is way out of warranty etc. Many than

Question

35

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Community Accepted Solution

Windows 11 Upgrade TPM Module 1.2 - 2.0

Hi need some help here please. I am aware this year Microsoft will be stopping support for Windows 10 which I have quite enjoyed myself, I am planning to upgrade to Windows 11 at some stage, currently my Dell XPS 15 9550 model won't upgrade to Windows 11 due to the out dated TPM module. My current T

Question

110

10

0

Community Accepted Solution

Swelling batteries on XPS13 9370

I believe this to be a major fault on this laptop and others exibiting the same problem. It is something that should be taken very seriously by Dell and remedied at no cost to the owners. Dell claims that all batteries of this kind swell up when they are at end of life. So what are they saying? You

Question

5.1K

12

Community Accepted Solution

XPS 13 9300, volume stuck at max level, #2

<Started your own thread. DELL-Admin> Hello! I've been having this exact problem since 2022. @colefeldmann, did you solve it? The volume is by default at its maximum, no matter what number the slider shows. Also the audio jack is really faulty. It works after every boot up but it just stops

Question

845

11

Community Accepted Solution

Battery Charger Drops From 30% to 7%

Hello!My DELL XPS 15 inch 7590 has a problem where it suddenly decrease from 25-30% to 7%. I replaced many batteries, but they all had same problem, or the other problem was when my laptop has less than 50% battery after hibernate and switching on it only has 7%. I did a search and found that some L

Question

937

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