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Community Accepted Solution

CPU wont go over 27%

Hello, yesterday I had a power outage while working on my dell precision laptop with battery not inside. After the power outage there was a dramatic performance drop and I noticed that the CPU will never go over 20% in task manager, no matter how much it had to handle. Everything was just very slow

Question

4K

6

0

Community Accepted Solution

Precision 7740 - PCIe Interface 3rd Gen or 4th Gen?

I purchased a Precision 7740 back in April 2020 with a 500Mb Primary SSD and a 1Tb Secondary. I recently decided to upgrade my Primary SSD to 1Tb as I am up to 75% of drive capacity. I checked on the Precision Specification page to ensure that I purchase a compatible SSD. According to the Specifi

Question

5.1K

7

0

Community Accepted Solution

Precision 5560 wont start

Last night i was worked on my precision 5560 workstation and it was working totally normal but now it wont start.when i push the power button the keyboard lights turn on and nothing else. the screen is completely black , charging is also not working. i tried hard resetting it by pushing the power bu

Question

230

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Community Accepted Solution

7540 AC power adapter - 180W seems like overkill

I have a Dell Precision Workstation 7540 with the smaller version battery at 64Wh. I find it odd that the spec for the AC power adapter is 180W.  I know the power adapter needs to put out enough current to both run the PC and charge the battery at the same time, but 180W sounds excessive when

Question

16

2

0

Community Accepted Solution

Precision 5550 - OCP fuse 2 fault

Hi all, I have flashing LED error 1 amber 4 white that is not documented in the service manual (not good). BIOS says that yesterday an event was logged: "OCP fuse 2 fault" (OCP is overcurrent protection). No information again in the service manual nor specifically googling for it. Anybody knows wha

Question

579

10

0

Community Accepted Solution

Is the 7550 graphic card upgradable?

I recently bought a Del Precision 7550, it is almost perfect, my only worries rely on the GPU, and I plan to replace it when I get enough cash. My version has a Quadro T2000, which was the only one available, if someday I decide to replace it with a more powerful RTX card, could I do it easily or i

Question

2.6K

14

0

Community Accepted Solution

Precision 5550 freeze and glitching screen issues

Randomly while using my computer the screen will freeze and glitch until I close and open the lid. The computer continues to run normally while the screen is frozen.  I've updated the graphics drivers and run all diagnosed applications but did not find any issues.  I've tried googling the

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5K

10

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Community Accepted Solution

Screen Freezes until I close and open the lid.

Occassionally while I am using my computer the screen will freeze until I close and open the lid. The computer continues to run normally while the screen is frozen.  I've updated the graphics drivers and Dell Support Assist did not find any issues.  I've tried googling the issue but using

Question

1.5K

6

0

Community Accepted Solution

Dell Precision 5760 motherboard replacement 19873-1 to 19876-1

HiI own a Dell Precision 5760 with a damaged motherboard (19873-1) that has an Intel Core i7-11850H CPU and an NVIDIA RTX A2000 GPU. I'm looking to replace the motherboard and am considering the 19876-1 model, which supports higher-end configurations:19873-1: 11600H/11850H, A2000/305019876-1: 11850H

Question

36

10

0

Community Accepted Solution

DELL PRECISION M4800 Battery Replacement

Hello friends, I'm DUDE. I have a laptop "DELL PRECISION M4800" . I need a battery replacement ( ORIGINAL) and I couldn't find that anywhere, not even in an official Dell Service Centre. I'm out of warranty , so I'm not getting phone support, can you guys help me find an Original Battery Replacemen

Question

6.2K

18

0

Community Accepted Solution

Precision M4800 TPM 2.0 support?

Does the Precision M4800 have support for TPM 2.0? If it does, how would I get it?

Question

10.5K

10

0

Official Solution

Precision 5550 only intermittently charging

Recently my Precision stopped charging reliably using the original charger. 8/10 times the charger is not working, sometimes it works again after a hard reboot by holding the power button in for 30s when the laptop is shut down. But usually nothing happens and when reinserting the charger Windows sa

Question

4.7K

29

Official Solution

how can unlock System number - 8FC8

how can unlock System number - 8FC8 <Private data removed from public view. DELL-Admin>

Question

1.7K

3

0

Community Accepted Solution

Unable to uninstall Dell Precision Application 6.0.14

I have a Precision 7530 running Windows 11 with the latest updates. I'm trying to uninstall an old version of Dell Precision Optimizer, which is listed as 'Dell Precision Optimizer Application 6.0.14' under Apps and Features. When I try to uninstall it the uninstaller hangs at the 'Stopping DPO Serv

Question

1.3K

3

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Community Accepted Solution

Precision 5530 reporting no/low power on boot

As I turn on my laptop, I am occasionally warned that there is no charge left in the battery and that the system is going to hibernte. It does so, even as I plug in power. This just happened again. Once fully hibernated, I hit the keyboard, the screens snaps back open and I am able to login. It now

Question

30

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0

Community Accepted Solution

GPU upgrade on Dell 7670

Hi All,I am new to Dell laptops, so my question may sound noobish.I have Dell 7670 Precision portable workstation, which is equipped with RTX A2000 GPU (8GB).For some of my tasks, it is not enough, so I would like to upgrade to RTX A4500 or RTX A5500 (16GB).Has anyone done something similar? Is it p

Question

59

4

0

Community Accepted Solution

Randomly many WD19DCS Docks not passing enough power to Precision laptops anymore

Precision models 5570 and 7550 one after other having the same issue of not getting enough power from WD19DCS Docks. All have NVIDIA cards. Started in about a week or so ago and it keeps progressively affecting our users, count of 18 by now. All peripherals attached to dock are functional. All possi

Question

37

6

0

Community Accepted Solution

Precision 3490 PCI-e

I have notice the CPU specs on the Precision 3490 Workstation that it supports PCIe 4 and 5. Is this correct? PCI Support 5.0 and 4.0 PCI Express Configurations ‡  1 (x8) Gen5 + 3 (x4) Gen4 + 8 (x1,x2,x4) Gen4 Max # of PCI Express Lanes 28

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24

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Community Accepted Solution

Dell Command Update v. 5.4.0 installation fails, even though it claims it succeeded

Dell Command Update was installed on my Windows 11 laptop, and worked fine. However, recently it had an update for itself in the updates that it was going to install, and after installing everything and rebooting, Dell Command Update was not available in the programs list. So then I manually downl

Question

493

3

0

Community Accepted Solution

Hibernation becomes the new shutdown?

My new 3590 comes with modern standby. During sleep, the LEDs of the ethernet adapter blinks. But sometimes, when I shutdown my laptop, confirmed by the event log: "The operating system is shutting down at system time ‎2025‎-‎01‎-‎11T13:15:24.933127500Z", the LEDs keep blinking as well. Only on batt

Question

66

1

0

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