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Official Solution

idrac: Problem with virtual console and keyboard

I have these problems when using idrac virtual console. åäö is working but i cant use all character for example | ~ or \. Also when i use  Internet explorer 11 i can breake the input by pressing AltGr twice! After hitting AltGr twice the input on the screen is nothing like the chars. on my

Question

31.4K

22

Community Accepted Solution

racadm missing from latest linux repo

In DSU_24.11.11 there is an idracadm7 package: https://linux.dell.com/repo/hardware/DSU_24.11.11/os_dependent/RHEL9_64/srvadmin/srvadmin-idracadm7-11.0.0.0-5268.el9.x86_64.rpm In DSU_24.11.25 I can't find racadm https://linux.dell.com/repo/hardware/DSU_24.11.25/os_dependent/RHEL9_64/srvadmin/ Is ra

Question

372

26

Community Accepted Solution

Official Solution

Getting physical disk info using iDrac/Powershell

Hello All, I'm trying to find a good way to cycle through a DRAC and for each controller and obtain the disk type (HDD/SSD), manufacturer, make, model and firmware level. The RACADM command below will work, but to capture the output in a PS script would be somewhat unwieldy. racadm -r iDrac -u use

Question

4.1K

6

0

Community Accepted Solution

License IDRAC LIC-017: The license file is corrupted, has not been unzipped, or is not a valid license file

Hi, The mothercard of my server R620 has changed. I exported my idrac 7 license before but i can not import it. The serial number has been reported to the new card but i have an error LIC017. My license number was FD00000001948283 Thanks.

Question

25

1

0

Official Solution

removing domain and back to workgroup

Me having problem when trying to remove Active Directory from windows 2008 r2. The domain is still active, so that i cant remove it or change it into workgroup. how do i resolve it?

Question

18

2

0

Community Accepted Solution

Official Solution

How to set a downgrade policy for IDRAC9?

Hi team, I want to set a downgrade policy for IDRAC9, where a firmware update below X should not be allowed. This should be true for both BIOS and Firmware Updates. Is it possible to get an error code such as DowngradeNotAllowed?

Question

18

3

0

Community Accepted Solution

Official Solution

dell error code 2000-0415

I get this code when I turn on my computer and after running a diagnostic it says Front Panel Cable but idk how to identify which cable is plugged in wrong

Question

87

1

0

Community Accepted Solution

H730 RAID Battery status

Controller battery recently replaced with 'new' one. Initially, for the first 12hrs all was green in OMSA and idrac, but the next morning, our RMM alerted "Controller #0 (PERC H730 PCIe Slot 3) Battery status is Critical". Logged into server, OMSA first, shows Battery Failed. Launched iDrac, and i

Question

33

4

0

Community Accepted Solution

Issue with Server Update Utility v24.12.00

Hello everyone Server Update Utility v24.12.00, released on Dec 27th, shows empty System Inventory window. Systems affected are several R550s/R350s, working on Windows Server 2022, all showing the same.Tried re-downloading, no changes. Previous SUU version works no problem. Anyone else seeing this

Question

114

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0

Official Solution

iDRAC + BIOS Upgrade Path (Dell PowerEdge R730xd)

Hi, I have a Dell PowerEdge R730xd server that hasn't had its iDRAC or BIOS updated in several years, and I'm worried that this is causing some degradation in performance. Before I do anything drastic, I'd like to bring everything up to date -- and do so safely. The server itself is running ESXi

Question

37

1

0

Community Accepted Solution

iDrac Redfish - Set static ip address for mgmt interface

Hi, I'm trying to configure a static ipv4 address on the idrac mgmt interface. I do that as follows: REDFISH_OBJ.patch('Managers/iDRAC.Embedded.1/EthernetInterfaces/NIC.1',[{ 'IPv4Addresses' : [{ 'Address': '10.XXX.X.XX', 'AddressOrigin': 'Static', 'Gateway': '10.XXX.X.X', 'SubnetMask

Question

2.8K

11

0

Community Accepted Solution

Official Solution

What GPU driver?

I have an OEM R720. <private information removed by Mod>. When I go to the drivers page it shows an Nvidia Tesla driver. But it won’t work on my system. When I go to specs I can’t find anything listed. What video driver do I need for a windows server OS? thank you, Randy

Question

27

8

0

Community Accepted Solution

Official Solution

Poweredge R220 Upgrade path

Hello everyone, I recently acquired a Poweredge R220 and need some guidance on updating it. Im trying my best to upgrade the RAM from 8GB to 32GB. Silly me for thinking it would be a simple swap. Have confirmed the RAM modules I've got are compatible. Currently the BIOS is v1.4 which I believe ne

Question

28

1

0

Community Accepted Solution

Dell R720 iDrac7 Upgrade Path

Currently running an R720 want want to update the iDrac and Lifecycle Controller to the latest as I'm seeing SSL errors and currently have to access the interface on a very old browser. Is there a recommended upgrade path from the following versions? BIOS Version: 2.9.0Firmware Version: 1.40.40 (Bu

Question

1.4K

17

0

Official Solution

iDRAC 7 Basic Management severe bug: not possible to get Service Tag

On an unlicensed iDRAC 7 (Basic Management) it is not possible to find out the Service Tag of the server. This information is never shown in the entire (non functioning and useless) web dashboard. Therefore it is impossible to license iDRAC, as this would require the knowledge of the Service Tag. Th

Question

18

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0

Official Solution

No iDRAC Hostname

Trying to resolve IP addresses for device names in OME and noticed that the ones with this problem didn't have a host name in the iDRAC GUI > Dashboard > System Information. I followed these instructions, that's supposed to fix the issue, but the host name still doesn't appear: In iDRAC W

Question

40

1

0

Community Accepted Solution

Uploading a private CA (root/intermediate) certificate to iDRAC?

Hi all, We have already uploaded signed certificate from private CA.We are having our iDRAC scanned for security vulnerabilities by Qualys.Our iDRAC is on a network segregated from the production network by ACLs. We granted Qualys access to scan iDRAC in order to keep compliant with PCI-DSS and FI

Question

15K

10

0

Community Accepted Solution

VNX 5300 stuck on boot page

Hi everyone. I have VNX 5300 system that is stuck on booting EMC Celerra control station Linux. Restarted it multiple times but still couldn't go further . Attached is the screenshot. Any help will be appreciated.  I am quite un familiar with Dell Technologies .   Thanks in advance&nb

Question

2.7K

13

0

Official Solution

iDRAC7 Firmware Update cant upload

Hi everyone, I've tried to upload the package to update from v2.10.10 to v2.40.40.40, however it has been uploading for the past 30mins and with no progress. I cant check the progress % too.. I have no issues updating from v1.57.57 to v1.66.65 to now current v2.10.10.10, please help! thank you all

Question

29

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Official Solution

Install ubuntu server 2024 on poweredge R510

Hi, I have a poweredge r510 server that today has a windows server 2012 r2 operating system and I need to change it to a ubuntu server 24.04. Does this server support the mentioned operating system and how should I handle the Perc S300 raid controller? Thanks. Diego.

Question

46

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