228 Posts

September 29th, 2004 03:00

Forgot to add my DVD/CD rom is a Samsung CD-R/RW SW-252S.

                                                    Andrew

2 Intern

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1.3K Posts

September 29th, 2004 05:00

I had this problem last year with vanishing CD/DVD burners in Windows XP. This might help

http://aumha.org/regfiles.htm - Go to restore Missing CD Drive.

2 Intern

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15.3K Posts

September 29th, 2004 07:00




Hi Andrew,

To add with Carolyn`s, Dell has released a firmware update for this drive, you may wish to review it, use the Downloads link under Product Support.

Take care




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

Message Edited by Predator on 09-29-2004 04:41 AM

228 Posts

September 29th, 2004 11:00

Jeff, I tried Product Support, there are 3 Firmware updates there but none for the Samsung CD-R/RW SW-252S. I did notice there was a A02 BIOS update for the 8400.

                  Thank you

                      Andrew

2 Intern

 • 

15.3K Posts

September 29th, 2004 17:00




Hi Andrew,

Look at Section 5-1-01, article 11 of the CD/RW site. This is the one Dell-Stehen listed for the drive.

Take care





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

228 Posts

September 29th, 2004 19:00

Hi Jeff, as of about 15 minutes ago I realized why I couldn't read DVD from my "D" drive. It turned out to be a "Dummy Me" reason. Here goes, don't laugh.

My last 6 Dell Dimension desk tops, I always configured my PC with a 16X  DVD/Rom or CD/Rom (whatever X was going at the time). With the 8400 I configured, not really clear what a Dual Drive was and never having a DVD/RW burner. What I should of configured was the 16XDVD Rom Drive+16XDVD+DVD+RW/+R instead I configured 48XCD-RW Drive+16XDVD+RW/+R (Samsung CD-R/RW SW252s) which happens to be a CD/RW burner which I didn't realize (Dummy Me again).

In other words you can't read DVDs from a CD-RW drive which in the past I thought I was doing but wasn't which means all my DVDs have to be read from my DVD burner (E drive).

                 Thanks for all you help, like I said before, don't laugh

                                               Andrew

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