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June 30th, 2016 11:00

Hard Drive, Parameter Issue

When I booted up my PC, I got an message "System has reported that a parameter has exceeded its normal operating range ......a parameter out of range may or may not indicate a hard drive problem."  So, I did a backup.  I am now on the PC, and it seems to be running ok.  Any suggestions as to what to do next?  Dell Diagnostics won't work because I upgraded from Windows 7 to Windows 10.

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87.5K Posts

July 1st, 2016 05:00

The Dell diagnostics will still run outside of Windows - to access, press F12 a few times after powering on and choose "diagnostics" from the boot menu.  Run the extended drive diagnostic and post any error message you receive, along with the system model information if require further assistance.

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