Dell.Remediation.Agent.exe keeps crashing

Question

About once a day I see in the Windows 11 Diagnostic Data viewer that the Dell.Remediation.Agent.exe program has crashed. No other problems detected. Do I need to worry about this and is there a fix for it?

Thank you for any input.

DELL-Nat M · Answer

Hi everyone,

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This will help us provide more accurate guidance.

notabot · Answer

From Reliability Monitor:

Chris_Conrad · Answer

I am having this issue as well...   Dell Pro Max 16 - Including Problem reports for instances, and screenshot for problem details for yesterdays crash.

GuntherGB · Answer

@DELL-Nat M​  Screenshot the MS Diagnostics data follows

GuntherGB · Answer

@DELL-Nat M​ Screenshot of Microsoft Diagnostics Data Viewer

jculley44 · Answer

DescriptionFaulting Application Path: C:\Program Files\Dell\Dell Remediation\Dell.Remediation.Agent.exe Problem signatureProblem Event Name: APPCRASHApplication Name: Dell.Remediation.Agent.exeApplication Version: 3.3.267.0Application Timestamp: 67ac0000Fault Module Name: coreclr.dllFault Module Version: 8.0.2125.47513Fault Module Timestamp: 68d59501Exception Code: 80131623Exception Offset: 000000000025409fOS Version: 10.0.26200.2.0.0.256.48Locale ID: 2057Additional Information 1: f455Additional Information 2: f455044fc6a70763539db2dd998858abAdditional Information 3: dc54Additional Information 4: dc54055720a12a1e6fbe1a2633d2e530 Extra information about the problemBucket ID: c330f8b8330ddf2eb8e2327a27ad38a3 (1793051101879941283)

DELL-Nat M · Answer

Hi everyone,

Thank you so much for all your responses. This issue has been escalated to our engineering team for further investigation.

I’ll update this thread as soon as I receive any new information.

Little Couth · Answer

I have a Dell Precision 7760. I found this problem when my 40" curved Walmart SueVery monitor would not function today -- it could not find either of the DP1 port connections on my CalDigit port device. Notably, this error happened in the wee hours of this morning. It appears that the SARemediation files were just recently installed, on 4/13/2026 (except for the AGENT directory installed on 3/12/2022, probably when I first bought this machine). I'm not sure it's relevant, but MS Office failed to update today, also, with the error: "Installation Failure: Windows failed to install the following update with error 0x80073D02: 9WZDNCRD29V9-MICROSOFT.MICROSOFTOFFICEHUB."

The online chatter about the Dell Remediation Agent issue suggests performing a clean reinstallation of the SupportAssist software, updating the application, or uninstalling it if it continues to cause issues.

Source
Dell.Remediation.Agent.exe

Summary
Stopped working

Date
‎4/‎27/‎2026 2:15 AM

Status
Report sent

Description
Faulting Application Path: C:\Program Files\Dell\Dell Remediation\Dell.Remediation.Agent.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Dell.Remediation.Agent.exe
Application Version: 3.3.267.0
Application Timestamp: 67ac0000
Fault Module Name: coreclr.dll
Fault Module Version: 8.0.2626.16921
Fault Module Timestamp: 69bc65d2
Exception Code: 80131623
Exception Offset: 000000000025414f
OS Version: 10.0.26200.2.0.0.256.48
Locale ID: 1033
Additional Information 1: f455
Additional Information 2: f455044fc6a70763539db2dd998858ab
Additional Information 3: 11b9
Additional Information 4: 11b98b35267673eb8adf9eb11c17b38f

Extra information about the problem
Bucket ID: 3fc6c383320fcb4f6c873a136379419a (2055675609865601434)

DELL-Nat M · Answer

Hi everyone, Thank you again for taking the time to share logs and additional details. It really helped. A fix is in progress and is expected in the next SupportAssist for Home release, coming soon.

RicardasJ · Answer

Hi support,  Having same issue on multiple laptops. And it does look like it causes taskbar freeze.

RicardasJ · Answer

@Chris_Conrad​ same thing on multiple laptops. does look like the issue causes taskbar to freeze. Do you get the same?

kjavc · Answer

same here <Violation removed. Read the Forum Code of Conduct. DELL-Admin>

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Dell.Remediation.Agent.exe keeps crashing

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