Unsolved
1 Rookie
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9 Posts
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14 Points
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91
April 13th, 2026 21:21
SupportAssist OS Recovery updates almost always relatively slow to download
Whenever I run Dell Command|Update, and it has to download an update for Dell SupportAssist OS Recovery, historically it has been > 200MB and, according to progress messages, downloads at less than a megabyte per second, whereas other downloads are a respectable 10-30 MB/s. It makes me think there's something wrong with your servers, like they're half way around the world in Japan or something. In my experience, it's practically the only Dell update which goes so slowly. Any ideas on how to improve that, Dell?
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Bud27
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1 Message
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2 Points
1
April 16th, 2026 11:40
For me, it's not just SupportAssist. All Command/Update file downloads perform as if this is the 1980s and I'm still using my Compuserve 300bit/sec dialup link.
Can Dell offer any reasonable explanation, other than their servers and networks need updating to the era of AI?