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April 14th, 2026 01:35

Replace Motherboard No Virtual Console in IDRAC

I replaced Poweredge T140 motherboard due to IDRAC corrupted last month.

The new replacement went well and boot successfully, but in IDRAC, i saw

LIC501:A required license is missing or expired.Obtain an appropriate license fromDell Digital Locker and then try again. If the problem persists, refer to the product documentation or contact technical support.
I did not registered this server under my Dell account when purchased it from Dell years ago.  So I submit ownership transfer request in the end of March.  
So far, I still not see the software license for this server under my account. 
Where can I find the ownership transfer status?
Is this right procedure to get back the digital locker for my old server and transfer to this new motherboard?
Thanks

Moderator

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4.2K Posts

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31 Points

April 16th, 2026 03:00

Hi,

 

I can help to try check if the server's ownership name if it's yours. I'll send a PM over for you to provide me the server's service tag and the ownership details. 

 

PS: I can't check the status of the submission, but I can check the ownership name. 

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