
UNSOLVED
Del Venue 7140 Audio distortions in Youtube
I got my venue pro a couple of days back, upgraded to windows 10 and everything seemed OK at first. But since last night, I'm facing occasional distorted audio when I'm playing YouTube videos in Chrome.
Tries restarting, doing a OS reset, nothing worked. It happens occasionally and when I refresh the page, it seems to work alright for some time. I checked the audio playback for normal songs the groove app and it seems to be fine. It's just for the YouTube videos.
I read around and some one suggested I disable hardware acceleration for the speakers and it seemed OK. But cant be sure as I've only tested it for 20 minutes. I'll test more and report back.
Anyone else facing this issue? Is it a hardware problem or a software driver update will fix this?
To give you some insight, I posted a video of what's happening:
You can see that the distorted audio is gone after refreshing the page. But it becomes distorted after some time. Not sure if this a chrome-youtube thing or a Audio Dirver thing for Windows 10.
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Solutions (0)

saishyamk
5 Posts
362
0
Posted September 15th, 2015 16:00
After disabling Hardware acceleration for the device, this problem seems to have gone away.
It does come back after it is enabled. And the sound distortion is not limited to youtube. When it happens, it happens all over. Even in the speaker test or playing music.
Dell folks, can you please look into this issue? I ran all the diagnostics and it says there are no problems. Can you please look into this issue?