UNSOLVED
Unable to access our new Dell Unity 300
Hi all,
I did begin the configuration of our new Dell Unity 300 SAN yesterday.
I did the drive firmware update throught the Unisphere interface and after I did launch the UnityOS update without luck.
Since I've launched it, The network interface is unreachable and unfortunately the Web Unisphere interface isn't available eit
Any Q?
Also, I did look to open a case with the Dellemc technical support, but for some reasons, my account is missing access right and the sso doesn't work.
Best regards,
Stephane
AndreD Dell
Moderator
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239 Posts
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Posted May 17th, 2018 03:00
Stephane, you have to sort out your account so you can open a Service Request.
We will not be able to troubleshoot via forums.
Check the SP LEDs to see what state the SPs are in:
https://support.emc.com/kb/488128
And if you lost mgmt access you may need IPMI connection.
But as I said, please open an SR.
Andre @ Dell EMC
Johnnydata
1 Message
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Posted May 17th, 2018 03:00
Hi Stephane,
Yesterday and this morning my EMC SSO login didn't work either. At times I had issues with browsing the Dell EMC site. It gave me Red Hat/Apache 2.2 error messages.
SSO login is working now.
Regards
Johnny Olsen