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May 12th, 2026 16:19
Unity 500 SMI-S Provider Built-in but Ports 5989/5988 Not Listening - How to Enable?
Hi ,
I have an EMC Unity 500 (OE version 5.0.3.0.5.014.158) and need to enable SMI-S for external monitoring.
Issue Description:
Unity 500 is known to have a built-in SMI-S Provider
However, after logging into Service CLI, svc_networkcheck -n | grep -i 5989 and 5988 return nothing
This indicates the SMI-S service is currently not listening
What I've Tried:
Checked Unisphere Web UI → Settings → Management, no SMI-S option found
Environment:
Model: EMC Unity 500 64GB
OE Version: 5.0.3.0.5.014.158
Network: IPv4 only, IPv6 disabled
Access: Service account via SSH
Questions:
Is SMI-S disabled by default in this OE version? How to manually enable it?
Is IPv6 required to be enabled for SMI-S to start?
Is there a direct CLI command to start the SMI-S service?
Any guidance would be greatly appreciated!
DELL-Sam L
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May 13th, 2026 07:34
Hello machei,
When you ran the following command did you use unityCLI and run it as service user?
svc_networkcheck -n | grep -i 5989
it should return that it is listening, as long as it is run as a service user. Here is an additional KB that maybe of assistance. https://www.dell.com/support/kbdoc/en-us/000064759?lang=en
machei
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May 13th, 2026 15:46
@DELL-Sam L
DELL-Josh Cr
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May 13th, 2026 15:51
BMC Discovery performs discovery of storage entities using the following main approaches:
- Discovery via management software
- Direct discovery through an embedded provider
- Direct discovery using SNMP
When attempting to discover a storage entity via a WBEM/SMI-S provider, you should ensure that WBEM is enabled. In some systems it is disabled by default.
With the release of content pack, CP2019.11, they now support discovery of the EMC Unity storage device under the namespace root/emc/smis. The full list of supported namespaces can be found here:
https://docs.microfocus.com/itom/Universal_Discovery_Content_Pack:2019.11/SMISTask
You should define the CIM protocol entry, with port, namespace, and http/https transport.