UNSOLVED
Unity VSA Community Edition - Unable to Obtain License - Not Connect. Verify Network
Hi All,
Looks like the eval license request site is broken once again. I'm starting this new thread to increase visibility. In terms of this problem. I've:
- Logged into support.dell.com
- Made sure that my account was signed it on the eval request site.
- Attempted via multiple browsers.
- Verified that the VSA can ping delltechnologies.com.
Is there any alternative way by which to request a license?
Is this eval license site supported by traditional Dell Tech support channels or an internal Dell Tech site managed by IT?
2982
0
Posted October 12th, 2021 08:00
This matter has been raised with the site development team. They're working on getting us an ETA.
2802
0
Posted January 21st, 2022 07:00
I am still getting 'not connected' error while downloading the license. Do this issue still not fixed ?
2798
0
Posted January 21st, 2022 09:00
Hello Abhiblore,
The issue had been fixed, but now we see it that it is not working again. We are actively working to resolve this as we know many customers are affected.
2660
0
Posted February 8th, 2022 06:00
Hi Dell support,
I'm running into the same issue. Any alternative ways to obtain an eval license?
2638
0
Posted February 9th, 2022 07:00
Hello BM-EngOps,
We are still working to resolve the site issue. I have escalated this issue due to the number of customers that are affected.
2505
0
Posted February 23rd, 2022 21:00
Unable to obtain eval license as well. Hopefully, this gets fixed. I have customer that are waiting for me to reproduce their issues in my lab.
2407
0
Posted March 9th, 2022 00:00
any news on this? as this is crazy that it's down for months now
2049
0
Posted March 24th, 2022 21:00
Still not working today. Could anyone help?
1161
0
Posted March 27th, 2022 05:00
still not working till today, any help?
jcervantes
2 Posts
2986
0
Posted October 12th, 2021 08:00
Hellow I have the same problem. Last month I can get the license file and install in the Unity VSA.
I hope that this issue be transitive, and fixed today