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8 Posts
0
159534
June 19th, 2012 08:00
can't receive performance data from vCenter
Hi.
I'm starting using vFoglight to monitor my vCenter, and i can't receive performance data from vCenter.
I hava installed vFoglight 6.6.1 on a Windows7 host. My vCenter is installed on a virtual machine, and the OS is Windows Server 2003. I hava installed agent manager on vCenter host. I deployed VMWarePerformance package to the vCenter host and created an agent. The agent is active and collting data. But on the VMware environment dashboard, i can't see any performance information. There is only one Virtual Center with no performance data, and no ESX hosts or Virtual Machines are found.
I wonder if i have to deploy other cartridges or there is something i didn't config correctly.
Can anyone help me?
wuxiaochao
8 Posts
1
June 28th, 2012 06:00
It is clear now that i have the same problem like SOL87716, my vmware host is using Chinese language.
vFoglight is a standalone pruduct, it means there are no single cartridges for download.
I connected the support enginner and opened a support case, then i received a legacy vmware agent 5.5.8.1.
After i installed it on my vmware host, i can receive performance data now.
Regards.
pgadgil
94 Posts
0
June 20th, 2012 00:00
Could you please try
- deactivate the agent
- change the port to 443
- activate it
Regards
john_s_main
132 Posts
0
June 20th, 2012 00:00
This would be something to open a support ticket for, they are EXCELLENT, and are likely to be able to look at your configuration and quickly get you back into production.
Have to wonder, did you really install the FMS on a desktop operating system?
wuxiaochao
8 Posts
0
June 20th, 2012 02:00
Hi, i have tried, and got an error: An unexpected error occurred while connecting to the VirtualCenter. Please review your agent configuration to ensure proper connection information has been entered.
wuxiaochao
8 Posts
0
June 20th, 2012 02:00
I install FMS on a virtual machine with 8GB of memory and 4 CPUs. It's no my production environment.
wuxiaochao
8 Posts
0
June 20th, 2012 04:00
Hi. How may i create a support case? By select the "vFoglight Support Information" while create a new discussion?
pgadgil
94 Posts
0
June 20th, 2012 04:00
We will need to look into your vCenter environment. Please create a support case.
Regards
john_s_main
132 Posts
0
June 20th, 2012 10:00
go to https://support.quest.com/Default.aspx
You'll need to register, then you can go to case management, and submit a support case.
wuxiaochao
8 Posts
0
June 20th, 2012 13:00
My case ID is 1045917. The OS of VCenter is using Chinese language, i wonder if i have the same problem like this:
https://support.quest.com/Search/SolutionDetail.aspx?id=SOL87716&category=Solutions&SKB=1&product=vFoglight
wuxiaochao
8 Posts
0
June 28th, 2012 06:00
It is clear now that i have the same problem like SOL87716, my vmware host is using Chinese language.
vFoglight is a standalone pruduct, it means there are no single cartridges for download.
I connected the support enginner and opened a support case, then i received a legacy vmware agent 5.5.8.1.
After i installed it on my vmware host, i can receive performance data now.
Regards.