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July 22nd, 2023 23:00

DVD Drive spools up for no apparent reason!

I realise that my Dell Vostro 260s is somewhat dated. However, it performs much faster than I can think and, with a midlife SSD hard drive upgrade, it is still performing very well.

My difficulty is that I cannot find out why, nor determine a fix for, why the DVD drive spools up periodically and most annoyingly!

I believe, (hitting CTL ALT DEL) during any of these episodes, it is revealed that the Task Manager suggests that 'Dell Analytics' is using 20% of the resources and that Dell Data Management is using 42% of the resources. The remainder of the tasks listed either list no uses of resources and perhaps any with very minimal usage.

I've had this problem for a few years and would be seriously grateful if anyone may be able to offer a cure?

I remain, 

yours sincerely,

C. R. (Rick) HARDY.

July 28th, 2023 23:00

Hello,

 

As per your post i give you some information please see below and folow step by step info.

 

The most likely culprits are "Dell Analytics" and "Dell Data Management." To troubleshoot and potentially resolve the issue, you can try the following steps:

1. Disable Unnecessary Startup Programs: Open the Task Manager, go to the "Startup" tab, and disable any unnecessary programs that start with your computer. Look for Dell-related applications that might be causing the DVD drive to spool up periodically. Disabling them from startup may help prevent them from running unnecessarily.
2. Check Dell Services: Press Win + R to open the Run dialog, then type "services.msc" and hit Enter. Look for any Dell-related services in the list. You can right-click on each service, select "Properties," and set the "Startup type" to "Manual" if it's currently set to "Automatic." This will prevent the services from starting automatically with Windows and may reduce their impact on your system.
3. Update Dell Drivers and Software: Visit Dell's official website and check for any available updates for your computer's drivers and software. Sometimes, outdated drivers or software can cause unexpected behavior. Updating them to the latest versions may resolve the issue.
4. Uninstall Dell Bloatware: Some Dell pre-installed software might not be necessary for normal operation and could be causing the DVD drive to spool up. Review the installed programs on your computer and uninstall any Dell-related bloatware or applications that you don't need.
5. Check Task Scheduler: Open Task Scheduler (search for it in the Start menu) and check if there are any Dell-related tasks that might be triggering the DVD drive activity. Disable or modify these tasks as needed.
6. Perform a Malware Scan: Run a full system scan using your antivirus software to check for any potential malware or unwanted programs that could be causing the issue.
7. Check Windows Update: Ensure that your Windows operating system is up to date. Sometimes, Microsoft releases updates that include bug fixes and improvements that can help resolve issues.

 

I hope my suggestion is work for you, if not work please tell me.

 

Best regard,

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