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2 Posts
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12268
June 18th, 2021 09:00
"A media driver your computer needs is missing" when installing Windows 10 on Vostro 3401
I am trying to install Windows 10 on my laptop and I just keep getting this message which says "A media driver your computer needs is missing".
I have followed many YouTube videos for its solution and also tried all the instructions given in following post:
It is just simple installation of Windows 10. I had installed Linux Mint, Ubuntu and other operating systems successfully. I just don't understand what is the issue with Windows 10.
I also tried latest Intel Rapid Storage Technology drivers as the website told there is latest version available.
Please help.
ejn63
10 Elder
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30.2K Posts
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March 19th, 2022 08:00
Intel 11th Generation Processors, No Drives Can Be Found During Windows 10 and Windows 11 Installation
DELL-Cares
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27.5K Posts
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June 19th, 2021 03:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
saamitech
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2 Posts
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June 19th, 2021 05:00
Hi, I have just responded to your message. I think we are in different time zones therefore I just saw the messages.
mattf_
2 Posts
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March 18th, 2022 18:00
Having exact same issue, please help
mattf_
2 Posts
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March 30th, 2022 21:00
I chatted at length with Dell Support via private message and phone. In the end they sent me a new NVMe drive with Windows already installed. If anyone needs the image you can email me at matt@felle.nz
No guarantee that it will work of course.
Tomce
2 Posts
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August 12th, 2023 06:41
@ejn63 I am unable to resolve my issue. I have 8th Gen Intel Latitude 7400, and the installation says that all drivers are recognized but does not let me pass over A media driver is missing
Tomce
2 Posts
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August 12th, 2023 06:41
@mattf_ Could you please share?
ArtBstack
1 Message
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November 4th, 2023 19:43
Hi! In my case problem solved by using another USB (created in Windows by Windows Media Creation Tool).
So I have Vostro 15 3500, it has i5-1135G7. It had original SSD with Ubuntu and under Ubuntu i've made bootable USB drive using downloaded Windows 11 ISO image. I removed SSD with Ubuntu and installed new (bigger and faster) with aim to install Win11 on it. Although USB booted and showed installation screen, I did something wrong creating bootable drive and it was not accepted by Mac or WIndows machine, said "You need to format disk before you can use it". Seems when WIndows 11 installation was trying to reach USB drive (from which it just booted) for all those setup files it had same problem reading it. I've found another USB drive with Win11 installation I created couple months ago with Windows Media Creation Tool, and that worked flawlessly.
So if you see "A media driver your computer needs is missing", most likely that is an issue with partitions on your USB drive you booted installation from. If that's the reason, try creating drive with Media Creation Tool under Windows (use work or friend's machine), that should clear all bootable features and partitions on that USB and make it properly working.
Drew231
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1 Message
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December 20th, 2024 09:55
I have similar problem.