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4 Posts

674

August 4th, 2022 05:00

Vostro 5415 power on problems

Recently I bought Vostro 5415 laptop Ryzen5000/32GB RAM and everything was fine.

Today I can't power on laptop, trivial problems - power outlet, power cord are checked.

Led on adapter is green, on laptop not lighting.

Any similar experience or support? 

4 Posts

August 28th, 2022 05:00

Screenshot from 2022-08-28 14-16-02.png

4 Posts

August 28th, 2022 05:00

When I touch marked switch it's working again, after few day again the same problem.

Any idea somebody?

62 Posts

November 2nd, 2022 06:00

Same issue from my side, my Dell Vostro 5415 was shutdown on November 1st 2022. And I cannot power it on anymore a day later. It was off over night and on November 2nd 2022, the Vostro 5415 is dead. No reaction from the power button, I also checked the original power supply, no issues it has an LED that is lit green.

I also tried a Power Delivery 65 Watt USB-C Charger with an USB-C cable, same issue, the Dell Vostro 5415 is dead and cannot be powered on anymore. It is under warranty.

It is very unusual to experience this, and now there are two confirmed issues of this. I wonder if there is a flaw with this type of model.

4 Posts

November 2nd, 2022 06:00

I have same problem 2-3 times, in meantime there was BIOS upgrade and after that i don't face the issue any more. So if you laptop is dead you should open it (warranty ?), connect/disconnect switch on the picture above and if succeed to power on upgrade the BIOS.

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