38 Posts

February 9th, 2011 12:00

HI Mark

Under Hub Administration | VDI Assessment Agents | VDI Assessment Agent Properties, there is a text box titled: Conduct remote network latency tests, where you can specify the IP addresses you want to test the latency. please put the IP of your hub in this box.

Hope this helps. the document mentions without giving any details, we will need to update it.

Jasmine

February 9th, 2011 17:00

Sorry, forgot to mention in my previous post.

I have entered IP details in that field, both, internal, external or one of and have nothing from any of the machines internal or external to my network.

[Edit]

I've just checked today, appears to take a while for this to come through.  My internal machine does produce latency reports.  What ports are required to be opened for the latency test?  (please don't say ICMP)

Only really concerned about the latency for users outside the corporate LAN as it's for potential remote users.

Cheers

February 9th, 2011 20:00

It does appear that I have to enable ICMP, can a feature add be included that determines latency over port 5501 to the hub, I just don't like enabling ICMP to the Internet.

1 Message

March 2nd, 2011 20:00

Mark,

I have found that this tool doesn't give you accurate latency number without a bunch of configuration and opening ports.  I switched to a tool from Lakeside Software called SysTrack and it provides a much deeper level of data.  Just a thought.  This tool is free and you get what you pay for as they say

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