Cannot pass the sign in screen in dell laptop

Hi Appu,

Followed the steps and cleaned the disk. But still the above mentioned error message is occurring when reinstalling.

Please reply with further options.

Thanks

Rajesh

Hi Rajesh,

Thank you for your response. I appreciate your patience. Please try the steps mentioned below and let me know the outcome.

• Power off the computer
• Restart the computer, tap ‘F2’ key on the Dell logo
• This will take you to the BIOS screen
• Highlight 'Boot' tab
• Change the 'Secure Boot' option to 'Disabled'
  
  
   
  
  
  
• Change the 'Boot List Option' to 'Legacy'
  
  
   
  
  
  
• Insert the Operating System disc in the drive
• Press ‘F10’ key once, highlight ‘Yes’, press ‘Enter’ to save the BIOS settings
• The system will restart. Tap 'F12' key to enter 'Boot Menu'
• Under 'UEFI OPTIONS', choose the DVD option
  
• Follow the on-screen instruction and try to install the operating system
  

Hope this helps. Please reply with the findings.

Hi Appu,

Sorry for the late response. Tried the following steps and it worked,successfully installed the OS.

What is difference between UEFI and Legacy Boot?, Can you please clarify me on this question?

Regards

Rajesh

Hi Rajesh,

Thank you for the response. Glad to know you were able to install the OS and the system is working.

UEFI stands for "Unified Extensible Firmware Interface". It is a specification for a software program that connects a computer's firmware to its operating system.
Legacy mode is a state in which a computer system, software application behaves in a way different from its standard operation in order to support older software, data, or expected behavior.

You may refer to the following links for more information:

http://bit.ly/12lGIIw
http://bit.ly/a1WIur

I would like to inform you that the system should work in UEFI mode as it is designed to work for Windows 8. You may continue to work on your system using Legacy mode. However, if you wish to revert to UEFI mode, you would need to perform the following steps:

• Boot to the BIOS screen
• Change the 'Secure Boot' option to 'Enabled'
• Change the 'Boot List Option' to 'UEFI'
• Boot from the OS DVD.
• When you get to the Install Now screen, click Repair your computer and click Next
• Once you get to the System Recovery Options(Windows RE), launch Command Prompt
• Type Diskpart and press enter
• Type List Disk to get a list of all the disks and partitions on this system. Note down the Disk no. (0/1) for the hard drive
• Type Select Disk X (where X is the number for the hard drive you noted earlier), press Enter
• Type Clean, press Enter
• Type Format FS=NTFS
• This steps might take upto 4-5 hours. It will format the hard drive completely.
• Restart the computer and follow the steps as mentioned above to install the operating system

Do reach out in case you need any further assistance.

I tried the instructions but it just took me to the log in screen again.