Clicking starts a Program Installation

Question

For some reason, some actions now start a program (already installed and active) to install on my computer.  If I click and drag to copy or move a file, I get a popup box starting the installation of Roxio 7 (already installed, and it will work).  If I click on one icon on my desktop, I get a box starting the installation of Paperport 8 (also already installed).   I have run the diagnostics (F12 at startup), and didn't find any hardware problems.    I have Norton Anti Virus running.   I am using Windows XP with SP2 installed.   John

dunedin · Answer

Hi, I think you need to run 'The Windows Installer CleanUp Utility'   http://support.microsoft.com/default.aspx?kbid=290301   Read the information about it here, and there is a download link. You may have to reinstall some of the programs, so install them to the same folders.

johnhboyd3 · Answer

Thanks.  I will give that a try.   John

dunedin · Answer

You are very welcome :smileyhappy:

johnhboyd3 · Answer

I just wanted to confirm that the Installer Cleanup fixed the problem. I ran it and removed one program that I had the Install CD for and then re-installed that program, and it fixed the whole problem.

Thanks.

Robert Cathles · Answer

I'm pleased you got it fixed :smileyhappy:

Just as some info, I think the request for an installation is if you delete MSI files in C:\WINDOWS\Installer

I used delete files in this folder because they were 'wasting space,' but then found out that some heavyweight programs were asking for the installer source (nnnooo!). So now I don't delete anything from there. I just set the folder's attributes to Compressed (haha).

dunedin · Answer

johnhboyd3     Thanks for letting me know :smileyhappy:

Windows General

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