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1 Rookie
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3 Posts
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54
September 11th, 2024 15:44
Computer update now can't get in
My father has a dell inspire 20 all in one.
It performed a windows update this morning. Now on startup it shows Dell name then immediately goes to screenenter system or admin password. We don't know this password.
If you hit F2 or F8 on startup goes to screen immediately. Any ideas?
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User98
1 Rookie
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3 Posts
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September 11th, 2024 18:33
@markhaland
we didn't install a new motherboard.
The computer did a automatic update and then since the update it's been asking for system or administrator password.
RoHe
10 Elder
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45.2K Posts
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September 12th, 2024 00:04
@User98 We need to know exact PC model and version of Windows. Do you mean Inspiron 20 3064?
Do you know what update(s) were installed?
For starters, power off and unplug adapter from rear of PC and then from the wall outlet. Press/hold PC's power button for ~30 sec. Reconnect power adapter to rear of PC. Plug adapter into the wall and see if it boots now...
If it still wants a password, just leave it completely blank and press Enter.
(edited)