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6673
June 30th, 2005 15:00
Error messages on reboot and repair reinstall - can't access data!
When I start up my computer (Inspiron 2650 equipped with XP Home edition) it gets to the blue screen just before the logon screen then cuts out with this error message and reboots:
STOP c000021a fatal system error. The logon process has been terminated unexpectedly. (0x00000080)
This goes on in cycles and I haven't managed to start my computer for five days, either in safe mode, VGA or going to last known good configurations.
Then I performed a hardware diagnostic (using the Dell CD and with the help of their technicians) but everything checked out Ok. I tried to perform a repair reinstall but before it was completed, I got the following application error message:
STOP c0000145 (application error). The application has failed to initialize properly. (0xc0000142) Click on Ok to terminate application. Beginning dump of physical memory to disk.
Then the whole system rebooted. Is there some way I can access and save my data? I really don't want to have to reinstall the whole thing from scratch, but on the other hand, I don't want to make things worse by messing with recovery console when I have no real idea how to use it. Any help would be greatly appreciated.
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dunedin
2.7K Posts
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June 30th, 2005 21:00
If so
1. Select Safe Mode with Command Prompt from the startup menu.
2. When the command prompt is displayed, type the following:
(the system root folder is the folder to which you installed the XP operating system files usually C:\windows).
3. Press Enter.
4. Now you can follow the instructions on the screen to use System Restore to restore your computer to a date a week or so ago.
dunedin
2.7K Posts
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July 1st, 2005 14:00
Pallas Athene
2 Posts
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July 1st, 2005 14:00