having problems with my dell data vault control device-

i have an inspiron 14 5420, and whenever i boot up support assistant, it says that the installation failed for the dell data vault control. everything else is saying that i need to uninstall it but if its having problems installing it in the first place why would i need to do that? i am so confused ;---;... its bluescreened twice now and ive only had this dell for 3ish weeks.. the last bluescreen (which was today..) said that it had a reference by pointer code... ive never had this happen before? help... and to think i want a degree in cyber security ;(