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April 14th, 2017 10:00
How to create recovery for 3162 model ?
Hello ... I'm curious as to how to create a recovery back up ? I have this Dell OS Recovery Tools program and when I load it ... it ask for a external (USB ) drive of some sore, but afterwards it ask to choose a recovery file, how can one choose a recovery file if one hasn't made one yet ? So how is one able to create a recovery drive if one isn't able to create one or is this the wrong tool to use to create? thanks
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Brad L (retired)
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April 19th, 2017 14:00
Hi there, you should be able to create an image at this link If for some reason it will not let you download the image another option is to use a Free Win 10 Iso from Microsoft (as long as the computer was activated with Windows 10 already it will install fine without using a key).
Best regards,
Brad