Outlook Express-Problems Sending E-Mail

Question

My office has it's own domain on the internet.  We are using the domain for our e-mail addresses, however, verizon is our ISP.  I have the incoming mail set to the requirements for the domain and we receive e-mail fine.  I have the outgoing e-mail set to verizon requirements which is outgoing.verizon.net.  When I send any e-mail messages from the domain addresses they get rejected.  One of two things happens:  I keep getting asked for the passwork and user name which it consistently rejects, or the messages get rejected with a Port 550 error message.  Should smtp be placed in front of outgoing.verizon..net?  I have triple checked my settings and everything seems to be fine.  The verizon e-mail addresses that we still have as we haven't made the total switchover send and receive fine.  Any thoughts would be appreciated.

jwatt · Answer

An SMTP '550' error may be 'relaying denied'. I've read that Verizon has a policy that the From: line must contain 'account@verizon.net' before they will permit the message to be accepted. That means that an organization with their own domain name cannot send mail through Verizon's mail servers with the sender set to 'user@example.com', but must use the form 'account@verizon.net'. A Google search for verizon email smtp finds lots of complaints about this policy.  Here's one, from DSLReports. Jim Message Edited by jimw on 04-13-2004 04:05 PM

BBlackie · Answer

You are absolutely correct.  There are only two ways to get around this.  First, one can use a different outgoing server, such as the OP's own mail server.  Second, use the required @verizon address in the From and set a different email address in the ReplyTo field.

Windows General

Outlook Express-Problems Sending E-Mail

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