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44810

October 30th, 2015 01:00

windows hello is not available

In my inspiron 15(3521) windows hello is not available in sign in option. I want this features because of my personal security. Please do something for this...

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20.1K Posts

November 5th, 2015 07:00

That model does not have the necessary hardware for Hello. Only high end models support it. From MS-

  • Windows Hello requires specialized illuminated infrared camera for facial recognition or iris detection, or a finger print reader which supports the Window Biometric Framework. Windows Hello with an Intel® RealSense™ (F200) camera requires a software update to work on Windows 8.1 devices after upgrading to Windows 10. This update is expected to be available soon.

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