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December 2nd, 2022 03:00

Fresh install of WMS 3.8 Issues.

I have a few small clients that use Wyse 3040 clients to connect to various RDS servers and I want to manage them remotely. I have been using the Dell hosted services but for the number of devices at this stage (10-15), it does not make sense to pay for the service so I am trying to setup a wms server of my own.

It install properly but I get stuck when trying to enable the email alert. I enter the correct info but I get error: Unable to Process Request.

I use smtp2go for smtp services and seldom have any issues but this gives me no clue as to why it fails.

Thanks in advance.

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678 Posts

December 2nd, 2022 05:00

Skip the SMTP Setup as part of the initial installation and configure it after the fact on the portal administration tab. My guess is that your SMTP provider requires SSL communications and WMS only supports plain text auth right now. 

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