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4 Posts


16-08-2023 22:34 PM

User Policies not applying after updating to THINOS 9.4.2103


As the title says, after upgrading to THINOS 9.4.2103, when a user logs into a thin client they are not receiving the RDP and AVD Session Settings configured in the User Policy. 

In my environment I have to perform my updates in a staggered fashion, so what I do is I have a Parent Group, and then I created a child group under that. I have it inherit all settings, and then change the THINOS package under Firmware > OS Firmware Updates on the child policy. I'll move my thin clients into this group one at a time. They update without issue. Once all thin clients have been updated, I'll change the OS Firmware Update in the parent device group to the new THINOS version, move the clients out of the child group and back into the parent group, and be good. 

Anybody experienced this before or have any idea what the cause might be?

1 Rookie


656 Posts

22-08-2023 11:55 AM

I have not been able to reproduce this. 

Please open a support case.