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12 Posts


September 14th, 2023 12:06

WMS 4.1.1 - Mongo DB stopes randomly


I did upgrade WMS 3.3.1 to 3.6.1, then 3.6.1 to 3.8, then 3.8 to 4.1.1. I did not get any error during the upgrade processes.

Now, from time to time, I am unable to connect to WMS webpage and some users do get a message on their Wyse (Thin OS 9) saying "waiting for WMS server".

When I check the Dell WMS services in Windows event viewer, MongoDB service is stopped. I had to restart it manually. It happen several times already.

Does any one has an idea or can help me out?

Thanks a lot.

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660 Posts

September 14th, 2023 13:46

Is there anything relevant in the MongoDB log?

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12 Posts

September 15th, 2023 08:33

Hello buffalobound,

when I do a search on error I have many positives results.

Is there a way to send you the log file?

I don't know mongodb.


PS: I have many lines like this one

{"t":{"$date":"2023-09-14T19:36:41.797+02:00"},"s":"I", "c":"STORAGE", "id":22430, "ctx":"Checkpointer","msg":"WiredTiger message","attr":{"message":"[1694713001:796139][8112:140730478123808], WT_SESSION.checkpoint: [WT_VERB_CHECKPOINT_PROGRESS] saving checkpoint snapshot min: 8021, snapshot max: 8021 snapshot count: 0, oldest timestamp: (0, 0) , meta checkpoint timestamp: (0, 0) base write gen: 11627516"}}


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