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July 14th, 2026 13:38
Dell XPS 8940 RAM Upgrade
I have an 8940 XPS desktop with (4) 16Gb memory cards. I want to upgrade and have tried using 2 Crucial 32Gb cards along with 2 of the original 16Gb cards but the system would not reboot. I have since learned that I cannot use the original cards with any new cards. The Crucial cards had a speed of 3200 and I am not sure if the speed has to be an exact number like 2666. I have also tried 4 32Gb cards (not Crucial) but again the system would not reboot.
Can anyone suggest a specific type of 32Gb card that would work?
Thanks
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anne_droid
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July 14th, 2026 15:34
Hi
The Dell XPS 8940 uses four UDIMM DDR4 slots and supports up to 128 GB total. Dell lists supported sizes of 4 GB, 8 GB, 16 GB, and 32 GB per slot, with dual-channel operation and speeds of 2666 MHz or 2933 MHz depending on the processor. dell
Supported configurations
Dell’s documented memory configs include 8 GB, 16 GB, 32 GB, 64 GB, and 128 GB combinations, using either matched pairs or four-module setups. The machine is shipped with 3200 MHz memory, but it downclocks to 2666 MHz with Intel Core i3/i5 CPUs and to 2933 MHz with Intel Core i7/i9 CPUs.
5. memory-module slot (DIMM3)
6. memory-module slot (DIMM1)
7. memory-module slot (DIMM4)
8. memory-module slot (DIMM2)
Daft idea, you may be mis-matching the modules. The picture suggests an odd arrangements to my eyes.
HOWEVER I do acknowledge that you have tried 4 identical modules.
I would clear the cmos after fitting and re-boot and allow the BIOS to recognise whatever is installed, and perhaps select a speed setting.
BUT I cannot see that you are doing anything wrong.
(edited)
ispalten
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July 14th, 2026 15:48
Very odd?
I had originally 16GB and added 1 16GB Crucial RAM and it works fine as dual Channel even.
Doesn't matter the speed of the RAM, Dell will use it at 2666 speed if you CPU is not an Intel i7/i9:
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The Dell XPS 8940 has four UDIMM slots that support up to 128 GB of dual-channel DDR4 memory. While the motherboard can handle faster speeds, system limitations cap the memory clock at 2666 MHz for Core i3/i5 processors and 2933 MHz for Core i7/i9 models.
============
More than likely you might have a problem with the sockets or you are not using the correct pairs? Since you are using all slots now, it might be the pairing of the slots. Or it more than likely that the configuration of 96Gb's just will not work.
See this link for tested memory XPS8940 configurations --> https://www.dell.com/support/manuals/en-us/xps-8940-desktop/xps-8940-setup-and-specifications/memory?guid=guid-e9d2ea83-38a4-431d-803c-96d63c1dbc34&lang=en-us
Oddly enough, 4 x 32Gb's IS approved and tested? Sort of points to the 32Gb cards or one of them might be defective.
I would test the 32Gb cards... use only 2 and see if it boots... doesn't, one those cards is bad, and test cards individually. If they were, use the other 2. Make sure the correct channel 1 and 2 slots are used.
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Always the same size RAM in the same Channel.
redxps630
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July 14th, 2026 16:21
always try Dell oem ram
Dell validated 2x32 gb below
732YD 32GB DDR4, 3200MHz, 2Rx8, Unbuffered, 288 pin, Dual Rank, 1.2V, Non-ECC, Non-Encrypted:
Hynix HMAA4GU6AJR8N-XN/HMAA4GU6CJR8N-XN,
Micron MTA16ATF4G64AZ-3G2B1/MTA16ATF4G64AZ-3G2E1,
Samsung M378A4G43AB2-CWE
ROBERT COMTOIS
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July 15th, 2026 16:10
@anne_droid Thank you for this information. I believe that my first problem was that I tried using two new 32Gb cards and leaving two of my original 16Gb cards in as well. I now know from Dell that using the old cars with new cards could be a problem. The second attempt with 4 new cards could have been a defective part but these were off-brand cards from Newegg and I did not want to mess around with them. I have gone with 4 Crucial 32Gb cards recommended by Dell and I hope that works. I should know in a week or so. Again thanks for the comments.
ROBERT COMTOIS
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July 15th, 2026 16:11
@ispalten Thank you for this information. I believe that my first problem was that I tried using two new 32Gb cards and leaving two of my original 16Gb cards in as well. I now know from Dell that using the old cars with new cards could be a problem. The second attempt with 4 new cards could have been a defective part but these were off-brand cards from Newegg and I did not want to mess around with them. I have gone with 4 Crucial 32Gb cards recommended by Dell and I hope that works. I should know in a week or so. Again thanks for the comments.
ROBERT COMTOIS
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July 15th, 2026 16:12
@redxps630 Thank you for that information.
redxps630
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July 15th, 2026 16:40
You can buy Dell oem compatible ram on line using memory maker model number and often find good price.
Adaeze2
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July 16th, 2026 10:15
The Dell XPS 8940 can be a bit particular about memory upgrades. Mixing the original Dell RAM with new modules often causes compatibility issues, so using a matched kit is the right approach.
A few things to check:
Many users have had success with Crucial Pro, Kingston Fury Beast, or Corsair Vengeance LPX 32 GB DDR4 UDIMM kits, provided they're installed as a complete matched set.
ROBERT COMTOIS
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July 21st, 2026 11:56
@Adaeze2 Thank you for this information.
Based on Dell recommendations my most recent attempt was with 4 Crucial DDR4-3200 UDIMM 1.2v CL22 32GB cards.
I initially had 4 16GB cards that came with the new computer.
I realize that I cannot combine any new memory cards with my older (initial) cards.
I installed 2 of these Crucial cards into the white slots (1 & 2) and then tried to start the computer. Nothing not even a flicker on the monitor.
I installed the remaining 2 cards into slots 3 & 4 and again tried to start the computer – nothing.
I re-installed the 4 16GB cards and started the computer.
HOW CAN I CHECK THE BIOS ON MY PC?