Start a Conversation

Unsolved

Closed

B

3 Posts

4270

December 28th, 2021 16:00

HDR option disappeared

HDR option to turn on was there in display settings. Now it says not supported, what happened?

3 Posts

December 28th, 2021 22:00

Seems HDR was turned off on monitor, all seems okay. Thanks for your reply.

7 Technologist

 • 

10.9K Posts

December 28th, 2021 17:00

To check if the display is capable of HDR content on Windows 10, use these steps:

Open Start.
Search for dxdiag and click the top result to open the app.
Click the System tab.
Click the Save All Information button.
Select a location to save the output file.
Click the Save button.
Open the file with Notepad.
Search for Advanced Color and determine if HDR is supported:






AdvancedColorSupported – indicates display driver with support for HDR10 is installed.
AdvancedColorEnabled – indicates that HDR is enabled.

advancedcolorsupported-advancedcolorenabled-hdr
Quick tip: To search on Notepad, use the Ctrl + F keyboard shortcut, type the search query in the "Find what" box, and click the Find Next button.

Search for Monitor Capabilities and confirm it reads HDR Supported to determine that HDR10 is supported. If one or more requirements are missing, then you'll see the HDR Not Supported message.

windows-10-hdr-monitor-capabilities
Quick note: If you also see "BT2020RGB" or "BT2020YCC", then the panel is capable of HDR10, and the "Eotf2084Supported" indicates that the display is capable of HDR.

Once you complete the steps, you can check and enable high dynamic range on the screen and Windows 10.

Community Manager

 • 

54.7K Posts

December 29th, 2021 13:00

BandonBob,

To assist other users who might have the same issue, can you post the Dell PC model and Dell Monitor model?

No Events found!

Top