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September 10th, 2024 23:03

Need to reload windows 11 on new XPS 8960

I used to be relatively computer knowledgeable, but I fear that technology has passed my buy.
I recently purchased a Dell XPS 8960.  I purchased it pretty barebones, intending to upgrade along the way.
I want to install a new Lexar NM790 M.2 2280 PCIe Gen 4x4 hard drive as my OS drive.
I downloaded the Windows 11 system to a USB thumb drive as a recovery drive.
I installed the new Lexar disk in slot 1, installed the usb thumb drive, and turned on the computer.  I get into the installation setup, but the system tells me that there is no hard drive installed.
Will the XPS not recognize na M.2 2280 device?  What do I know longer know?

Thanks for your help

9 Legend

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12K Posts

September 11th, 2024 00:06

enter bios if SATA operation is set as RAID, change it to AHCI.  save change exit try again

SATA/NVME Operation mode Sets the operating mode of the integrated storage device controller.

Default: RAID on

(edited)

1 Rookie

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September 11th, 2024 01:19

Never mind.  I figured it out.

Actually, I didn't figure it out, CoPilot figured it out.  It told me that I needed to go into BIOS, and change the SATA operations mode from RAID to AHCI.  After that, it worked like a champ.  Win 11 is now loaded on the Lexar NM790 as the OS Disk.

I've never used CoPilot (or any AI app) before.  I guess I will need to start.

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September 11th, 2024 07:07

Sounds like a tricky situation, but don't worry! The Dell XPS 8960 should recognize an M.2 2280 drive, but you might need to check the BIOS settings. Make sure that the drive is properly seated and that the SATA or RAID mode is set correctly (usually AHCI for M.2). You could also try updating the BIOS to ensure compatibility. Once it's detected, the Windows installation should recognize it. Good luck!

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