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mahadellpc
2 Intern
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26 Posts
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August 16th, 2025 02:26
Unable to Install BIOS update via USB
Microsoft Windows 11 Pro
Version 10.0.26100 Build 26100
System Manufacturer Dell Inc.
System Model XPS 8960
System Type x64-based PC
System SKU OBCO
Processor
BIOS Version/Date Dell Inc. 2.16.1, 3/25/2025
SMBIOS Version 3.4
BIOS Mode UEFI
Hello all, I cannot understand why, because I've done it before, successfully, I downloaded the BIOS update .exe file (XPS8960_2.18.0_x64.exe) in a USB stick formatted to FAT 32, I suspended bitlocker, powered off my PC , inserted USB ,when Dell appears on screen pressing F12 does nothing, PC continues to boot normally, what am I missing here, thanking all in advance
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Posted August 16th, 2025 06:10
@bradthetechnut Thank you, yes you're right that was my problem, I was waiting too long to press F12, it worked and I successfully installed the BIOS update. Thank you .
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Posted August 16th, 2025 10:41
@mahadellpc check if your Monitor is connected to GPU or onboard graphics card. Depending on your setup it can take a lot of time to show Dell logo and won't show at all
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Posted August 16th, 2025 22:47
@mahadellpc Glad you got it working. Happy to help. :)
bradthetechnut
9 Technologist
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9705 Posts
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40903 Points
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Posted August 16th, 2025 02:46
Don't wait for the Dell splash screen to appear. Press F12 repeatedly upon powering on. By the time the Dell splash screen appears, you should see a blue bar underneath "Dell."