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XPS 8930, dell hardware diagnostics service
My XPS 8930 is not working so I wish to send it back to Dell for diagnostics. It costs either $39 or $59. Dell says it will authorize a return with shipping label and box. Will it pick the box with desktop inside it and arrange for UPS to pick it up, or do I have to take the box down to the UPS store myself?
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redxps630
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Posted September 9th, 2025 16:54
they usually use FedEx (at least with Dell laptops) and you can schedule FedEx pick up if that works for you.