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June 9th, 2024 17:32

Dell PremierColor Panel Driver?/XPS 9710

Hi, when I check Device Manager in WIndows 10, under "Monitors" I see the "Dell XPS 17 SHP1517 Display" and the driver version is 1.0.0.1 as shown in the attached screenshot, which does not seem to be the right driver for the XPS 9710, however the right driver for the XPS 9710 seems to be 1.0.0.0 . I have no idea how my 9710 ended up with the 1.0.0.1. Should I uninstall it and revert to 1.0.0.0? Thanks

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June 9th, 2024 18:15

UPDATE: I uninstalled the 1.0.0.1 monitor driver and now it displays "Generic PnP Monitor" Microsoft driver, and I'm unable to install the Dell 1.0.0.0 driver, when running the install exe file it keeps the PnP driver, and when manually indicating the inf file it says "the folder you specified does not contain a compatible driver for this system..."

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June 9th, 2024 18:35

Hmm, have you tried the YT tutorials?

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July 1st, 2024 02:41

You can try to uninstall the current driver (1.0.0.1) and revert to the correct version (1.0.0.0) for your Dell XPS 9710. This ensures optimal performance and compatibility for your system.

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