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KM
Kishore M P
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August 9th, 2026 21:03
Dell xps 13 9305 2 amber 4 white issue.!
Shutdown suddenly displaying 'device ran into some problem' now no display when trying to power on tho keyboard backlight litup. Tried power flush, nothing worked. What should I do.?
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anne_droid
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Posted August 10th, 2026 11:12
Hi
There is a remote chance that it may be an M-BIST problem.
Initially dis-connect the battery and do a hard reset.
Try....
With the laptop completely off, hold M + Power:
If the same 2 amber + 4 white pattern appears, it confirms the 9305’s M-BIST unrecoverable SPI/system-board fault.
If M-BIST passes but normal startup gives the code, the embedded RAM or motherboard memory circuitry is likely failing.
So the likely outcome is either spend money on a repair, or buy a refurb/replacement.
OR as @ejn63 states, the truth is, it is BER (Beyond Econimic Repair).
Kind Regards
anne_droid

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ejn63
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Posted August 10th, 2026 00:08
2,4 is a memory error -- and the memory in this model is not replaceable as it is hard soldered.
It's likely you'll find the cost of a replacement board near or more than what the system is worth.