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January 21st, 2025 20:38

Displayports on WD19TBS are not connecting to 2 Dell S2725DS monitors, XP 13 9310 notebook

The Thunderbolt Dock was purchased as a refurb, but everything else came directly from Dell. The notebook is about 3-4 years old.

I cannot connect to either monitor through the Displayport connections on the dock. Both work with HDMI, but the dock only has a single HDMI port.  I need my IT department to update any drivers, BIOS, etc, so before I contact them, what might be the problem?

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