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June 10th, 2024 04:54

Tabs cannot load under great internet connection.

After a lengthy time of not using my laptop I was unable to connect to WIFI. When going to settings WIFI was still not a available to turn on or off. After doing a factory reset I now have the option to connect to WIFI. However now I am unable to open any tabs on chrome. When searching for a solution I attempted to follow this video tutorial. 

https://youtu.be/RBwtQEWt6L0?si=VHRDCvQJ8zYrcsg9

I was unsuccessful due to being unable to open the proxy settings.

What is the next step?

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16.9K Posts

June 11th, 2024 07:14

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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