Unsolved
1 Rookie
•
10 Posts
0
7931
January 30th, 2021 13:00
Using Dell XPS 15 9560 without battery
Hi,
I have a Dell XPS 15 9560 Windows 10 laptop. Last year I had issues with my battery. It just wouldn't charge. Finally, my laptop itself stopped working and wouldn't switch on even if it was connected to AC power. I finally removed my battery and my laptop now works fine with AC adapter. I have two questions:
- Do I need to buy a new battery? Like I mostly use the laptop at home and don't need it to be portable. Will not having impact my laptop negatively?
- Another major issue is my fan seems to be on overdrive and makes too much noise after I removed the battery. And my laptop feels hot too. I changed the setting on dell power manager, the Thermal management to 'Quite' but every time I restart my laptop it goes back to 'optimized' setting. Do I need to change any other settings to use the laptop without battery?
Side Note: Little disappointed that my I started having battery issues after barely 2 years. I have another dell Inspiron laptop and it only works as a desktop too. What is it with Dell batteries?
No Events found!


bacillus1
2 Intern
•
415 Posts
0
January 30th, 2021 14:00
rrg76
1 Rookie
•
10 Posts
0
January 30th, 2021 16:00
So just an update... Dell doesn't have new replacement battery and will sell me a refurbished battery with only 90 days warranty for $140. Ugh!
Treesa8
1 Message
0
November 18th, 2022 21:00
Upon researching like crazy, I just came about your message and it is exactly the same problem (same exact pc as well) I’m dealing with right now. I ordered a new battery and wanted to see if that had fixed your problem.
Momolove
1 Message
0
March 19th, 2023 22:00
I have had the same problem! It’s ridiculous! I only had the computer for two years. Battery swollen and destroyed the area and now can’t even use any battery. It only works with the charger. I spent $1000 with a Computer guy to fix it up! Now the computer is slow too!