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January 11th, 2025 12:40
XPS 13 keyboard flashing, won't power on
Hi
I have an XPS 13 which has a weird problem.
Firstly, it won't power on.
When connected to AC power, the backlit keyboard flashes constantly. Pressing and holding the power button then changes the backlit keyboard to a solid light, but, the laptop will not power on.
Battery replaced 12 months ago, battery taken out and re-seated.
Has anybody encountered this problem before and has fixed it?
Many thanks for your help.
Regards, Steven