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October 27th, 2025 03:43
XPS 13 plus
The mouse pad gets stuck and doesn’t bounce back after clicking. This issue happens often, every time I use it, and it takes away peace of mind. If I were to recommend a laptop, I would suggest a Lenovo ThinkPad. I can’t replace or send this one for repairs because all my files are on it, and my work would be halted while waiting for the repair or replacement. Dell needs to fix this problem.
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DELL-Jesse L
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October 27th, 2025 07:26
Have you tried reinstalling the driver? If not, try that to see if that will resolve the issue.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.