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5 Practitioner

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274.2K Posts

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June 22nd, 2016 11:00

XIO XMS-Can't remove-debug-info files...any help?

XIO XMS 4.0.2-80 I can create debug files as tiny and small but not default medium. There are medium debug files that will not delete.create-debug-info debug-level=medium and remove-debug-info give same error "xms internal error" 

727 Posts

June 22nd, 2016 11:00

Which version of XtremIO code are you running?

5 Practitioner

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274.2K Posts

June 22nd, 2016 12:00

4.0.2-80

64 Posts

June 22nd, 2016 15:00

If remove-debug-info isn't working, then there's probably not a lot you can do but to open a call with support and get them to have a look.

This certainly isn't normal or expected behavior - I can only guess maybe there's a corrupt dossier or something like that causing it, which support will be able to manually remove.

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