About me

<p>I began my "IT career" in early 2000 as a temp employee for for an "un-named" tire manufacturer that recalled a bunch-o-tires. My responsibilities began with data entry and 18 months later I had the "honor" of running the claim center that processed all 6 million free tires :-) This was where I discovered the joy that is data analysis while crunching numbers and generating reports for the CxO's and federal judges. This also happened to be where I learned that MS Access has it's limitations ... LOL !<br /><br />My daily drive to the "un-named tire company" brought be passed Dell's Nashville call center every day for 18 months.<br />"hmmm...that'd be a cool place to work..." and once that tire recall had "ended" my IT career moved on to Dell. In December of 2001 my first role at dell was as a sales rep in our Nashville call center answering ~26,000 calls from consumers responding to "Dude!" ads over three and a half years :-)<br /><br />I've since moved around to various sales and operations roles including:</p> <ul> <li>Six months with our Global Call Center Operatons folks (lots-o-reporting and data analysis!) </li> <li>About a year taking calls from small business customers (no "dude" calls but lots of "what's a server" conversations).</li> </ul> <p><br />Eventually I landed in Dell's Advanced Systems Group. My role within "ASG" for the past 3 years has been, and continues to be known as a "Technical Solutions Representative" (aka TSR). So I'm the guy your account manager grabs to help explain the topics such as those discussed on this wiki.<br /><br />Due to a high customer demand I've come to learn a great dea about storage and server consolidation via technologies such as SAN storage and virtualization. After architecting several dozen virtual infrastructures for both small and large environments I've became a big fan of server virtualization and iSCSI SANs. I'm now looking forward to see how iSCSI will play with 10Gb ethernet and other SAN fabric optons such as FCoE. We'll I digress before the geek-speak goes to far.<br /><br />I'll leave you with this pic of what ya get when you consolidate 26 phyiscal servers using server virtualization and SAN storage :-)</p> <p><img title="home - The Dell TechCenter" src="http://image.wetpaint.com/image/1/gdKsoLlnSUfffQe-gms1vw141381/GW1028H772" alt="home - The Dell TechCenter" width="1028" height="772" align="bottom" /></p>