RE: Alienware 18 Charger Randomly Disconnects during gameplay

Hello, 

There are a few procedures you can try for this problem. First, if you click on the battery icon (in the taskbar), there may be an option called Desktop mode (this will only show if you have Windows 8.1). Disable this option if it is enabled. Also, if you do not have Bios A10 installed, click here for the download link.

You could also try a power drain. To do this, disconnect all cables and external devices from the system first (including the power cord). Then press and hold the power button on the system for 1 minute. After doing this, connect everything again and turn on the system. Let us know how it goes.  

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Alienware-Rodrigo
Dell | Alienware Technical Support
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