04-27-2017 09:42 PM
Re: Need Help fixing unresponding Windows audio for ALienware 17 R4
1. Passed ePSA test- no issues (problem still existing)
You should also be able to go to Second ePSA screen and test audio/speakers by themselves. Since hardware passes, must be software problem (Windows or drivers).
Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.