1 Nickel

SATA drive removed. Hard Drive missing

I have an Alienware 15. Since May of this year, my HDD (with 1 terabyte) kept disappearing and reappearing every restart. When it disappears, it's not shown on disk management (only my local disk C: is showing). When I check in the BIOS it clearly says that it's there and exists. Today, my HDD never reappears on the OS even when I restart, but it's still in the BIOS. I'm pretty sure this is a software issue and not a hardware issue. I have looked all over the internet and found people with the same problem, but no one has seem to have a solution. I'm considering sending this computer back to Dell, but I want to make sure if there are any solutions before I do so. Please help, Thanks.

Tags (2)
0 Kudos