Re: Multiple Things Wrong With My Alienware M14x

I believe that the issue can be easily fixed by performing these steps:

Flash the system BIOS to the latest version available.

Follow this article for the correct uninstall and reinstall video drivers procedure.

Use the latest video drivers from DELL.COM only because they are the ones tested.

Do the same with the Audio drivers.

If the issue persists after trying all that please send us an e-mail to and we will get back to you as soon as possible with a resolution. Please Remember to add your service tag, phone number, a brief description of the issue and my name.

Dell | Alienware Technical Support Alienware Arena
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