RE: BRAND NEW Alienware X51 R2 Black Screen

Are you able to boot into safe mode? 

If yes then perform a clean boot to see if there is a program that is not letting the system boot normally.

If the system starts booting up normal with the clean boot then you might need to enable program by program so we can determine which one is preventing the system to boot. 

Dell | Alienware Technical Support Alienware Arena
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