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Re: Technical Questions, please respond

When you saw the box was severely battered you should have refused the delivery.
I understand that after waiting with excitement to receive your new machine, you would rather have accepted it in the hope that everything was ok but as you have seen, that is not the case. FedEx are responsible for this but as you accepted it Dell now have to pick up the relay. They might not be so willing considering the fault was not theirs.

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