Whermann17
1 Copper

Blue screen with loading sign

So I currently own a alienware x51 and every time I start it up, it goes to a blue screen with the loading sign and never loads. What should I do to fix this problem?

0 Kudos
Moderator
Moderator

RE: Blue screen with loading sign

Hi,

Is it an X51 R1, R2 or R3? What operating system are you running? When did the issue begin? What was the last thing you did on it?

Have you ran the Dell diagnostics to check for hardware failures?

Can you try booting through safe mode? You can try a system restore, or a factory restore.

Alienware-Alex
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Twitter Logo

0 Kudos